The customer service I received from the EL AL Airlines Washington Office was among the greatest I've ever encountered. I was anxious about my trip, but the staff was really understanding and helpful. My inquiries concerning my flight information and visa were addressed. They were happy to help and I felt free to question anything. Every detail was managed with consideration and care. Their assistance is greatly impressive, and I will use it once again in the future. I appreciate how helpful and kind the team has been.